Privacy Policy
Overview
This Privacy Policy helps you understand how CaliDental collects, stores, uses, shares, and secures your personal information when you visit our website and otherwise engage with us online. In this Policy, the terms “company,” “we,” and “our” refer to CaliDental and its affiliates and subsidiaries.
What We Collect and How We Use It
We collect information from you or your responsible party that identifies, describes, or is reasonably capable of being associated with you (“personal information”). A responsible party is a personal representative who may provide information to us on your behalf when coordinating or managing your care. The following outlines the purposes for which we collect personal information and the types of information we collect for each purpose:
Make an Appointment on our Website
When you make an appointment online, we collect:
- Personal identifiers such as name, date of birth, email address, mailing address, and phone number;
- Geolocation when you search for an office using your current location;
- Responsible party’s name and contact information;
- Health insurance information, including your health insurance plan type; and
- Medical information, including reason for visit.
We use this information to book appointments, provide requested services, and engage in follow-up communication.
Purchase CaliDental Insurance or Pay a Bill Online
We collect:
- Personal identifiers such as name, date of birth, email address, mailing address, and phone number;
- Responsible party’s name and contact information; and
- Financial information, such as credit or debit card number or bank account number.
We use and share this information to process payments and provide requested products and services.
Provide Feedback Online or Contact Us
If you provide feedback or contact us online, we collect:
- Personal identifiers such as name, date of birth, email address, mailing address, and phone number;
- Appointment information, including date of service.
We use this information to provide customer service, engage in follow-up communication, and improve our services.
How We May Share Your Personal Information
We may disclose personal information to employees, affiliated companies, agents, and third-party vendors to perform obligations and provide services. We may also disclose information to legal bodies as required by law. We do not and will not sell your personal information without notice and an opportunity to opt-out.
How We Use Cookies
Our website uses cookies, tags, pixels, and similar tracking technologies (“Cookies”) to provide, customize, evaluate, improve, and secure our website and services.
What are Cookies?
Cookies are small pieces of text placed on your browser when visiting a website. They include first-party and third-party cookies and may be temporary or persistent.
How We Use Cookies
- Website Operation: Enable basic functions and secure the website.
- Performance and Analytics: Analyze website interactions to improve performance.
- Advertisements: Deliver relevant advertisements and measure their efficiency.
Managing Cookies
You can block cookies through browser settings. Visit the following links for guidance:
Information Regarding Children
Our website is intended for users aged 13 or older. If we discover data from a child under 13, we will delete it. If you believe your child has shared information, contact us at list.hipaa@calidentalsmiles.com.
California Privacy Rights
California residents have additional rights, including:
- Request to review or correct personal information.
- No sharing of data for third-party marketing.
- Our website does not recognize “Do Not Track” signals.
How We Secure Your Information
We use reasonable security measures to protect data. The Internet is not 100% secure, so avoid disclosing sensitive personal data publicly.
Disclaimer
Nothing in this notice restricts CaliDental’s ability to comply with laws, cooperate with law enforcement, or exercise legal claims.
Changes to This Policy
This policy is reviewed annually, and changes will be communicated through reasonable means.
Questions
Contact us at list.hipaa@calidentalsmiles.com, call 805-214-4071, or mail 1009 N H St Suite P, Lompoc, CA, 93436.
Effective Date: November 1, 2021